Badger Bus transactions are non refundable and non exchangeable. However, passengers can change their own ticket for a fee (10% of ticket cost). Tickets cannot be changed once the original trip time has passed.
To do this, you need to complete the set up for your account, using the Customer Number provided with your transaction. Once that has been completed, you click on Transactions and determine which one you want to change (based on your confirmation number from your email). Once you click on the transaction to change, simply click on the Change option. Changes must be done at least 1 hour prior to departure and are subject to availability. If you need help with this process, please call our customer service number at 414-276-7490, press 1.
You can contact Badger Bus at email@example.com or call us during regular business hours For information in the Madison or Milwaukee area, you can call 414-276-7490, press 1 when prompted.