Please be out and ready to board 10-15 minutes before the departure time listed in your confirmation email or our online schedule. Many of our stops are strictly "Load & Go" locations where the driver does not have time in the schedule to wait for people coming out of vehicles so please make sure to be ready to board as indicated in the instructions in the confirmation e-mail you received for your particular pick-up point.
Badger Bus transactions are non refundable and non exchangeable. However, passengers can change their own ticket for a fee (10% of ticket cost). Tickets cannot be changed once the original trip time has passed.
To do this, you need to complete the set up for your account, using the Customer Number provided with your transaction. Once that has been completed, you click on Transactions and determine which one you want to change (based on your confirmation number from your email). Once you click on the transaction to change, simply click on the Change option. Changes must be done at least 1 hour prior to departure and are subject to availability. If you need help with this process, please email email@example.com
You can contact Badger Bus via firstname.lastname@example.org - please do not call for schedule questions.
Yes, please email us at email@example.com and we would be happy to help you book your bus ticket. Purchasing online is the only way to guarantee seating availability. Otherwise, you can also purchase your ticket with the driver but you will need to pay the driver EXACT change CASH for the one way Cash at Bus fare only. Drivers do not make change or sell round trip tickets. Please note that purchasing your ticket with Cash will be at a HIGHER Price. For Example - Madison to Milwaukee Intermodal Cash at Bus Price is $25.00 and Madison to Milwaukee Airport Cash at Bus Price is $30.00. Passengers who do not buy online will be boarded after online passengers and if space is available. When purchasing tickets online, you may pay with either a Visa or Mastercard.